Speech Therapy Talk Services LLC offers digital books and materials, and therefore, does not issue refunds once the order is complete and the materials have been received.
As a customer of Speech Therapy Talk Services LLC, it is your responsibility of understanding this policy before purchasing an item.
HOWEVER, as always, there are exceptions to the rule.
We will offer a refund if....
- Your product was not delivered to your email. This has never actually happened in the history of this company, but there may be a first time out there. If you don’t receive a product, please email email@example.com for further assistance within 7 days of purchase. We will recheck your information and re-send any products as necessary.
- Difficulty downloading an item. All materials are sent as a PDF. If you are unable to open a document, please contact firstname.lastname@example.org within 7 days of purchase.
- Product not-as-described: If you were confused about the product and/or ordered a product by mistake, please email email@example.com within 7 days of purchase and we will review your case. Requests for a refund are accepted within 7 days after the order is placed. You should accompany your request with detailed reasons why you are applying for a refund at firstname.lastname@example.org.
Our mission is to help children, parents, and professionals and we will help find the right materials for you if needed!